FAQ
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Frequently Asked Questions
We work with individuals, small and large businesses, and even provide creative support for agencies. Whether you’re starting from scratch, refreshing your brand, or need extra design help, we can tailor our services to fit your needs.
Definitely. While we’re based in Central New York, we work with clients across the country through virtual meetings, calls, and email.
We’ve partnered with a variety of industries, including small businesses, restaurants, financial institutions, and more. Our process adapts to fit your brand and goals.
Yes! We regularly partner with marketing agencies, ad firms, and creative studios to provide design support and handle overflow work. Whether you need us for a single project or ongoing collaboration, we can seamlessly integrate into your team and deliver work that matches your client’s brand and your agency’s standards.
Yes! We’ll guide you through the creative process, help identify your goals, and recommend the best solutions for your brand.
When possible, we can accommodate rush timelines. Let us know your deadline, and we’ll discuss options.
We include revision rounds in our process to make sure your project is exactly how you want it before final delivery.
Absolutely! We can work with your existing logo exactly as it is or create additional variations to suit different uses. We’ll also ensure the rest of your branding aligns seamlessly with your logo.
We highly recommend a complete logo suite with variations for different applications and multiple color versions. However, we also offer:
Single Logo Design – A stand-alone logo for your business.
Mini Logo Tweak – Vector clean-up, rebuilds of flat logos, or minor adjustments to your existing design.
We can create:
Single-Page Landing Pages – Perfect for events, promos, or simple online presence.
Full Website Builds – Multi-page sites tailored to your brand and goals.
Website Refreshes – Update your existing site with a new look, improved navigation, and fresh content.
Absolutely. We can refresh your existing site with updated design, improved navigation, and modern functionality — all while keeping your current content intact or enhancing it for better results.
Yes! We can provide ongoing updates, content changes, and technical support so your site stays fresh and functional.
Yes! We love bringing unique ideas to life. While not every possibility is listed on our site, we’ve designed vehicle wraps, apparel, banners, menus, party invitations, and more. If you can dream it, we can design it.
Yes! We can provide print-ready files for you to handle printing, or we can manage the process from start to finish, ensuring quality results.
Yes. We can provide our standard rate sheet upon request. Keep in mind that every project is unique, so we’re also happy to create a custom quote tailored to your needs.
Yes, for most projects we require a deposit to secure your spot in our schedule, with the balance due upon completion.
We offer flexible payment options to fit your needs. You can choose a packaged price for a specific project, an hourly rate, or a monthly/yearly retainer model for ongoing work.

